Product Announcements
Streamline Camp Payments: Convenience Fee Options Now Available!
As part of our commitment to help organizations streamline operations and improve financial transparency and efficiency, we're thrilled to introduce the option to include a convenience fee. The Convenience Fee option makes it possible for you to directly charge a convenience fee to participants based on their payment type (ACH or credit card), giving your organization more control over fees while providing participants with a transparent payment experience. These fees will [...]
Scheduled Maintenance Update: Payment Processing Temporarily Unavailable
From Saturday, December 7, 2024, at 11:00 PM ET - Sunday, December 8, 2024 8:00 AM ET the payment processing system used by CampDoc and SchoolDoc is scheduled for routine maintenance. During this time, transaction processing will be unavailable, and overnight transactions will be delayed until the following day. The maintenance originally scheduled by the payment processor for last weekend did not take place and has been rescheduled for this weekend. For real-time updates during [...]
December Webinar: Supporting Youth Mental Health
We’re excited to invite you to our upcoming webinar, where we’ll explore the innovative Behavioral/Mental Health module designed to enhance health management in schools, camps, and other youth-focused programs. Joining us is Dr. Evan Kalkus, Director of Counseling at The Peddie School, who will share expert strategies for addressing the mental health needs of young people. With years of experience supporting student well-being, Dr. Kalkus will provide actionable insights to help your program create [...]
Scheduled Maintenance Alert: Payment Processing Temporarily Unavailable
On Saturday 11/30/2024 at 11:00 PM ET the payment processing system used by CampDoc and SchoolDoc will undergo scheduled maintenance. Maintenance will extend until 8:00 am on December 1. During this time, transaction processing will not be available. Transactions scheduled to happen overnight will be delayed until the following day. For real-time status updates throughout the maintenance, please visit our status page.
🎉 Fall Discount Announcement: 20% Off DocNetwork Training Services! 🎉
At DocNetwork, we’re dedicated to helping you get the most out of CampDoc and SchoolDoc, and our customized training services are here to empower your team every step of the way. Now, we’re making it even easier to invest in your team’s growth with an exclusive Fall Discount: Book a call with us before November 29th, and receive 20% off any training services for the upcoming year—just for booking the call! From interactive learning to [...]
CampDoc/SchoolDoc Scheduled Downtime
On Thursday, 11/7/2024, at 10:00 PM ET, we’ll be performing updates to enhance database performance. The application will be down for about two hours during this maintenance. For real-time status updates throughout the planned outage, please visit our status page.
