Product Announcements

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Bulk Health Log Entries

We know that organizations we work with often have health check-ins, lice checks, or routine clinic visits. We know it can be frustrating and cost a lot of precious time to fill out paperwork or electronic log entries for each individual in these cases. That's why we have created a tool for you to do [...]

2019-06-11T15:04:37+00:00June 11th, 2019|0 Comments

DocNetwork Vlog Launches

Starting June 3rd, we will launch the DocNetwork Vlog, with new episodes released every two weeks! Tune in to see interviews with leaders of the Association of Camp Nursing and Waldo Photos, a peak into the team and culture at DocNetwork, and much more. For a sneak peak and more details, see Dr. Michael explain [...]

2019-06-01T13:51:52+00:00June 1st, 2019|0 Comments

Custom Notifications

We know that it's helpful for organizations we work with to both customize and automate different types of notifications users receive. You now have access to enable and customize many of the various notifications we offer! You now can enable everything from automated balance reminders to custom reminder emails containing directions or instructions. We strive [...]

2019-05-07T18:26:14+00:00May 7th, 2019|0 Comments

System Status Page

We know it's helpful for organizations we work with to view our system status, and to provide transparency in real-time if issues are occurring. Therefore, to prove to you how dedicated we are to the reliability of our application, we have launched our system status page and our @DocNetworkOps Twitter account! This status page provides real-time [...]

2019-05-07T18:25:53+00:00May 7th, 2019|0 Comments

2019 Extended Support and Weekend Hours

Our Support Team is now available: Monday to Friday: 8:00am ET to 7:00pm ET Saturday to Sunday: 10:00am ET to 5:00pm ET Families, camps, and schools may call or email during these extended hours, which will continue throughout the summer!

2019-05-07T18:25:35+00:00May 7th, 2019|0 Comments

Custom Branding

We know that it's nice to give users a more personalized feel with text and images unique to your organization. You can now customize the branding of your account on your own! You can add and edit custom text on virtually every page users see. You can add or change wordmark and splash images, add [...]

2019-05-07T17:00:35+00:00April 2nd, 2019|0 Comments

Bulk Deactivation of Registrations

Last week, we released an update that will now allow the deactivation of registrations in bulk! We know that it can sometimes be time-consuming and difficult to deactivate many registrations when a participant cancels. To help mitigate this problem, we have added the ability to deactivate all the registrations on a profile with just one [...]

2019-03-05T13:57:59+00:00March 5th, 2019|0 Comments

Void Option to Transactions

Last week, we released an update that will now allow you to void transactions that were created the same day. We know that sometimes people make payments by mistake or accidentally pay a different amount than they intended to. We are happy to offer the organizations we work the ability to void these erroneous transactions [...]

2019-03-05T13:59:38+00:00March 5th, 2019|0 Comments

2019 Extended Support Hours

Starting March 1st, we will begin extended support coverage on Mondays, from 8:00 am to 7:00 pm ET. Our Support Team will be available: Monday 8:00 am to 7:00 pm ET Tuesday 8:00 am to 5:00 pm ET Wednesday 8:00 am to 5:00 pm ET Thursday 8:00 am to 5:00 pm ET Friday 8:00 am to [...]

2019-02-15T13:25:12+00:00February 15th, 2019|0 Comments

Oliver’s Labels

CampDoc has partnered with Oliver’s Labels to help families prepare their campers, and to make sure that their kids return from camp with not only new friends and great memories, but all of their belongings as well. For those with allergies or medical conditions, families can also order our exclusive Safety Package that includes allergy labels [...]

2019-02-01T12:47:36+00:00February 1st, 2019|0 Comments